If safe, document the location, the condition you believe caused the accident, and visible damage. Take both context and close-up photographs from different angles. Always prioritize health and safety.
Preserve original files, videos, messages, receipts, clothing, shoes, and related objects. Vehicle positions, damage, plates, signs, and surrounding conditions may matter in traffic accidents. A surface can be cleaned or repaired quickly.
Record date, time, exact location, and people present. Do not alter or delete relevant evidence. If repairs are necessary, document the condition beforehand and retain estimates, invoices, and communications. Promptly identify evidence at risk of disappearing.
The answer for your situation depends on the facts and records. An inquiry does not suspend legal deadlines or guarantee that the office will accept the case.