Posts, photographs, videos, and messages may be relevant to a claim even when they seem unrelated. An isolated post may require context to be understood accurately.
Avoid public speculation about responsibility and sharing sensitive case details. Preserve existing material; do not delete, alter, or hide relevant information to prevent its use as evidence.
Keep an organized copy of communications and documents. Tell your lawyer what exists, where it is held, and who has access. Preservation advice should reflect the situation and any applicable procedural duties.
The answer for your situation depends on the facts and records. An inquiry does not suspend legal deadlines or guarantee that the office will accept the case.