Seek advice early. Puerto Rico noncontractual negligence claims generally carry a one-year period, subject to the governing regime, accrual, and other rules requiring individual review.
Public entities may involve additional notice requirements and shorter periods. Identify whether a location, vehicle, or person belongs to an agency, municipality, or other public entity; do not assume identical rules apply to all.
Do not assume an insurer call, report request, or email to a lawyer protects the deadline. Gather dates, names, and earlier communications. If you believe a deadline is approaching, state that clearly and promptly seek review without waiting for every document.
The answer for your situation depends on the facts and records. An inquiry does not suspend legal deadlines or guarantee that the office will accept the case.
Reference sources
Código Civil de Puerto Rico de 2020 · Arts. 1536, 1545 y 1204Rules must be read in context. This explanation may require updating and individual review.